HomeCubes Terms and Conditions.
By purchasing products from HomeCubes, the purchaser (“The Customer”) agrees to the following terms and conditions of sale.
Assembly (The Assembly Terms and Conditions)
By ordering a Cabin assembled from HomeCubes the purchaser agrees to the following assembly Terms and Conditions.
Our assembly work is guaranteed. If there is an assembly issue we will fix it, free of charge. There are some instances where we will not accept responsibility for problems, these include:
- Where the manufacturer or supplier have supplied incorrect, insufficient or faulty parts. (Contact HomCubes)
- Where there is Transport Damage.
- Where the Cabin has not been secured after delivery and it blows away or falls over.
- Where the siting of the Cabin has changed and the Cabin may have been moved in a way that causes damage to the assembly.
- Where foliage causes blockages in the spouting, and the roof leaks as a result of this.
- Where the Cabin is not being used fit for purpose.
- No claim for damage will be recognized unless submitted within (5) days of cabin delivery in writing.
- The purchaser will be responsible for securing the Cabin from damage, abuse and/or theft.
- The siting of the cabin is the property owner’s responsibility.
Damaged Goods Policy
Every possible care is taken with your Cabin but unfortunately, sometimes damage does happen during transportation. If this happens we will sort it out in the shortest time possible. All we ask is that you thoroughly check for visible signs of damage at the time the goods are received. If there is, or if you even suspect damage, write “damaged” on the delivery docket and ensure the freight company is aware of this. Then email us straight away with details and photographs of the problem, as it helps us identify the damaged parts.
It is the customer’s responsibility to check for freight damage at the time of delivery to ensure the damaged cabin or kitset is schduled to be fixed without delay. Delays in advising us of damaged goods may result in non-replacement.
That’s Not What I Ordered!
Once in a blue moon an order gets sent out that is incorrect. As above, let us know as soon as you can so that we can organise a replacement.
We are a New Zealand company. All prices included 15% GST and are in New Zealand Dollars. To keep costs to a minimum we prefer payment by bank deposit, internet & phone banking. Credit cards are accepted, Mastercard and Visa
Consumer Guarantees Act 1993
Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.
Limitation of Liability
HomeCubes shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products.
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party.
Incorrect Address Or Bank Account
If we incorrectly address your order we shall be responsible for the re-delivery or replacement of the product. If the Customer is found to have given an incorrect or insufficient address, then responsibility for correcting delivery will be borne by the Customer.
HomeCubes gives the customer the choice to pay for products through bank transfer. If the Customer credits money to the incorrect bank account number, and the correct number was provided to the Customer by HomeCubes, then HomeCubes will not accept any responsibility for correcting payment and the goods will not be dispatched.
HomeCubes takes every possible care when displaying products for sale, however, colours displayed on a screen vary and may not represent the exact colours in reality. HomeCubes is not responsible or liable for any liability or loss incurred through the colours on the website not matching reality. We are happy to supply you samples of Colour
Once an order has been placed the item is then yours. You may not be able to return/cancel the order. If for any reason the order is cancelled, a restocking fee of 10-25% of the purchase price and delivery fees will apply. Homecubes will not be liable for any transport costs incurred during the return of Kitsets or Cabins. Refund and restocking are also subject to an inspection of the product by HomeCubes.
The information on this website is provided for general information only. HomeCubes has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur including through negligence.
Accordingly,Homecubes does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.